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CLIENT agrees to release and hold harmless The Computer Hospital,
LLC from any and all liability associated with the performance of
service or the provision of parts, and acknowledges also that The
Computer Hospital, LLC offers no explicit or implied warranty or
guarantee on services performed or parts provided, other than the
manufacturer’s warranty. Further:
1.
CLIENT acknowledges that due to the nature of the services being
performed, there is potential risk of damage or loss including, but
not limited to, damage to CLIENT'S home, office, computer hardware,
cabling, hubs, routers, switches, peripherals, accessories, and
furniture, as well as potential risk of damage, corruption, or loss
of computer software, applications, data, and data storage media.
2.
CLIENT agrees to release and hold harmless The Computer Hospital,
LLC from all liability for damage or loss as well as any incidental
or consequential material or financial damage or loss that may
result from the actions of The Computer Hospital, LLC, its agents or
service representatives.
3.
CLIENT grants The Computer Hospital, LLC, its agents and service
representatives, access and permission to physically disassemble any
and all computer systems, components, networks, cabling, hubs,
routers, switches, peripherals, and accessories.
4.
CLIENT grants The Computer Hospital, LLC, its agents and service
representatives, access, security rights, and permission to open,
view, modify, edit, delete, or otherwise manipulate CLIENT'S
computer software, applications, data, and data storage media
including, but not limited to, the computer Operating System, word
processing, spreadsheets, databases, workflow, graphics, audio,
video, system drivers and libraries, and any other type of software
or data that may be contained on CLIENT'S computer system or
network.
5.
CLIENT grants The Computer Hospital, LLC, its agents and service
representatives, permission to physically access CLIENT'S home or
office property where CLIENT'S computer system and/or network
resides.
6.
CLIENT grants The Computer Hospital, LLC, its agents and service
representatives, permission to perform modification to CLIENT'S home
or office property for the purpose of installing or troubleshooting
computer and/or networking hardware, cabling, hubs, routers,
switches or peripherals. Modification may include such practices as
drilling through or disassembling furniture, walls, floors, carpet
or trim, laying and removing cabling and devices including affixing
cabling and devices to furniture, walls, floors, or trim, using
nails, screws, staples, hangers, or plastic ties.
7.
CLIENT grants The Computer Hospital, LLC, its agents and service
representatives, permission to download and/or install software on
CLIENT'S computer and/or network, including but not limited to,
virus scanners, diagnosis and repair utilities, drivers, libraries,
and software requested to be installed by CLIENT.
8.
CLIENT grants The Computer Hospital, LLC, its agents and service
representatives, permission to install hardware in CLIENT'S computer
and/or network, including but not limited to, memory chips,
processor chips, cooling fans, batteries, hard drives, tape drives,
storage devices, modem and communication devices, audio and video
cards, network interface cards, hubs, routers, switches, printers,
scanners, cables, and any other hardware requested to be installed
by CLIENT.
9.
CLIENT AGREES THAT CLIENT MUST BACKUP CLIENT'S DATA, SOFTWARE,
INFORMATION AND/OR FILES. The Computer Hospital, LLC will NOT backup
any data, software, information and/or files on my computer or other
product unless CLIENT specifically request The Computer Hospital,
LLC to do so for an applicable fee prior to the performance of any
repair or service. Further, CLIENT agrees that whether or not CLIENT
request’s The Computer Hospital, LLC to backup any data, software,
information and/or files, in no event shall The Computer Hospital,
LLC be liable under any circumstances for any loss, alteration or
corruption of any data, software, information, files, or loss of any
other media from CLIENT'S product.
10.
The Computer Hospital, LLC is a provider of billable on-site and in
shop services and does not offer or provide telephone technical
support. Neither the signing of this agreement nor the
performance of services by The Computer Hospital, LLC implies
availability of telephone technical support. This document
constitutes the entire agreement between CLIENT and The Computer
Hospital, LLC. No other agreement, whether verbal or written shall
be in effect except if agreed to and authorized in writing.
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